Administrators can also allow users to record meetings on their computers. Use the Pro-End to End Encryption_VOIPonly session type to ensure that the audio, video, and shared content in Webex Meetings and Webex Support are end-to-end encrypted. The In addition to complying with our stringent internal standards, Webex also continually maintains third-party validations to demonstrate our commitment to information security. BYoPSTN leverages Webex Edge Audio architecture which incorporates authentication for SBC and encryption of all audio media which is carried over SRTP. The above session types support end-to-end encrypted content share, video, and VoIP audio. Encrypted media can be transported over UDP, TCP, or TLS. Cisco data centers are used for the majority of Webex Cloud services. The connection between your Webex desktop app and the Webex server is secure, but the meeting is not end-to-end encrypted. All data collected in the Webex Cloud is protected by several layers of robust security technologies and processes. Webex application behavior is built from the ground up around five roles, each of which is granted different privileges. For more details on Zero Trust Security based end-to-end encryption see the Zero Trust Security for Webex white paper. Cisco PSTN provides the broadest global Public Switched Telephone Network (PSTN) dial-in and call-me services to attendees in Webex Meetings, Webinars, and Trainings. For standard meetings, where devices and services use SRTP to encrypt media on a hop by hop basis, Webex media servers need access to the media encryption keys to decrypt the media for each SRTP call leg. PSIRT does not provide vulnerability details that could enable someone to craft an exploit. Having dedicated teams to build and provide such tools takes away uncertainty from the process of product development. The Webex cloud can use encryption keys, but only to decrypt data as required Zero Trust Security based end-to-end encryption for Webex Meetings. The design of Cisco data centers with global site backups and high-availability help enable the geographic failover of Webex services. For users residing in the directory, Webex can synchronize users from a supported directory using Directory Connector with Active Directory or the System for Cross-domain Identity Management (SCIM) API with Azure AD or Okta to the Webex Identity. Media packets are encrypted using either AES 256 or AES 128 based ciphers. Users can also join a Microsoft Teams meeting from a Webex device. or Enterprise plan. Webex supports a Bring Your Own Carrier model, allowing customers to use any carrier of their choice for PSTN service by deploying a local gateway. A panelist is primarily responsible for helping the host and presenter keep the event running smoothly. The type of reporting varies according to the following conditions: Software patches or workarounds exist to address the vulnerability, or a subsequent public disclosure of code fixes is planned to address high-severity vulnerabilities. B. InfoSec achieves this by defining and enforcing security processes and tools for all functions involved in the delivery of Webex into our customers hands. A security code is provided to allow participants to verify that their connection is secure. Webex so that it requires passwords and authentication that match your corporate security standards. types as the default for new users, and then enable the session types for existing users, depending on if you manage your For audio, video, and screen sharing, we encrypt shared content using the Secure Real-Time Transport Protocol (SRTP). Protect your users Get zero-trust security with end-to-end encryption. Unverified users Unauthenticated Guest users, whose identityis not verified. A presenter can share presentations, specific applications, or an entire desktop. Zero-Trust Security from Webex provides end-to-end encryption and strong identity verification Webex uses TLS protocol with version 1.2 or later with high strength cipher suites for signaling. Messages are encrypted using the AES-256-GCM cipher. For customers using only Cloud Calling components of Webex Cloud Connected PSTN, security is between the Webex App and devices directly to the Webex Cloud as described in the Webex Security section. Cisco has dedicated departments in place to instill and manage security processes throughout the entire company. WebEx meetings provide these encryption mechanisms: For more security information for Cisco WebEx Meeting Center, Cisco WebEx Training Center, Cisco WebEx Support Center, and Cisco WebEx Event Center. Webex has you covered with encryption for data in transit and at rest, along with It's processed and stored until it's decrypted on your device. As a cloud-based PSTN audio option, Webex Meetings Audio provides a broad coverage footprint with toll dial-in, toll-free dial-in, and call-me capabilities for local and global connections. The SC-End to End Encryption_VOIPonly session type will be the only session type available for support sessions. We connect everything more securely to make anything possible. Internet Health Checker makes sure that your computer is connected to the Internet.Server Connection Health Checker confirms that the Webex App can connect to the Webex cloud components. Cloud Health Checker gets the status of the Webex cloud from https://status.webex.com. More items New here? Administrative data may also include the meeting title, time, and other attributes of the meetings conducted on Webex by employees or representatives of a customer. How Do I Use Webex Audio? The Webex Meetings app includes a feature that allows you to connect to audio. The solution you need is Internet for Audio, which means using your phone with earbuds or on a speakerphone for hearing in the meeting. If you would like to reach us, enter or select the number we use for our meetings. Transcoding, Automatic Closed Captioning, Transcription, PSTN, and other cloud-based services that require the cloud to access the media are not available at this time, as they are not supported by the Zero-Trust Security model for End-to-End Encryption v2 (E2EEv2). To make these session types mandatory, uncheck the check boxes for all other session types. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. In addition, organization might restrict their users in using certain in-meeting features such as chat, file transfers, annotations, Q&A and polling when joining an external meeting. You can add extra security by using moderators for teams and spaces. Webex takes customer data protection seriously. The above session types support end-to-end encrypted content share, video, and VoIP audio. The following features are not available for end-to-end encryption session types: This step only applies if you're on a Webex Free plan created before March 18, 2020, or on a Webex Starter, Plus, Business, Broadworks Standard plus end to end encryption and Broadworks Premium plus end to end encryptionWebex for Cisco BroadWorks Pro-End to End Encryption_VOIPonlyWebex Starter, Plus, Business, and Enterprise plans. Service continuity and disaster recovery are critical components of security planning. WebSmarsh capture and archiving solutions for Webex enable: Comprehensive compliance: Smarsh captures data in near real-time. Network access control: The Webex network perimeter is protected by firewalls. They are also subject to regular scans to identify and address any security concerns. End-to-end encrypted meeting types are available for Webex Meetings. This requires configuring an external certificate on your personal device. View with Adobe Reader on a variety of devices, Zero Trust Security for Webex white paper, End-to-End Encryption with Identity Verification for Webex Meetings, Webex help article on Single Sign-on integration in Control Hub, Deployment Guide for Cisco Directory Connector, Synchronize Azure Active Directory Users into Control Hub, Synchronize Okta Users into Cisco Webex Control Hub, Webex Best Practices for Secure Meetings: Site Administration, Webex Best Practices for Secure Meetings: Control Hub, Webex Best Practice for Secure Meetings: Hosts, Collaboration Restrictions for Webex Meetings in Control Hub, Cisco Privacy Datasheet for Webex Meetings, cisco.com/content/dam/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/esp/Slidoin-Webex-Security-Paper_1-0.pdf, Reimagining the Multi-line Experience At-a-Glance. Meeting recordings and transcripts are encrypted using the AES-256-GCM encryption cipher. In addition to these specialized controls, every Cisco employee undergoes a background check, signs a Nondisclosure Agreement (NDA), and completes Code of Business Conduct (COBC) training. Customer data does not include administrative data, support data, or telemetry data. Customer data also includes log, configuration, or firmware files, and core dumps. Cloud Connected Audio (CCA) connectivity is established through point-to-point private connections to Webex. In the meeting, you can check whether the meeting is end-to-end encrypted by looking at the shield icon in the header. The following end-to-end encryption session types are available, by request, for your Webex site. Calls routed from BroadWorks to CUBE within the partner infrastructure will use SIP TCP for call signaling and RTP for media. All other media channels are end-to-end plans. Any network traffic entering or leaving the Webex data center is continuously monitored using an Intrusion Detection System (IDS). to End Encryption, or Pro1000-End to End Encryption, audio isn't end-to-end encrypted. * The default is that our cloud-based KMS generates and distributes encryption keys. Cryptographic controls: As noted earlier, all data to and from the Webex data center to cloud registered Webex Apps and Webex Devices is encrypted, except for PSTN traffic and unencrypted SIP/H323 video devices in a cloudenabled meeting. Webex. Locate the session types available for your plan, check the Default for New Users check box, and then select Update. With this option, the Webex Cloud does not have access to the encryption keys used by meeting participants and cannot decrypt their media streams. Panelists can be assigned during scheduling or promoted by host from attendees list during the event. The Webex Cloud is a communications infrastructure purpose-built for real-time web communications. Enable End-to-End Encryption Using End-to-End Encryption Session Types, Now that you've enabled end-to-end encryption session types for your users, let them know that they have to sign in to their The combination of tools, processes, and awareness training introduced in all phases of the development lifecycle helps ensure defense in depth. Only Cisco security personnel and authorized visitors accompanied by Cisco personnel can enter the data centers. Webex uses various security frameworks, including end-to-end encryption, to protect your data so your files and messages stay safe while in transit and when they're stored in the cloud. Online collaboration must provide multiple levels of security for tasks that range from scheduling meetings to authenticating participants to sharing documents. When using a video device to join or start a meeting, meeting participants can use Webex device (Cisco Unified CM registered (SIP), or Webex Cloud registered (HTTP) devices), or any third-party standards- based (SIP or H.323) video device or application by dialing the meeting video address. Depending on the security policies, some organizations might completely block their users from joining any external meetings or only allow their users to join meetings from a list of approved external sites. This paper provides details about the security measures of Webex Meetings and its underlying infrastructure to help you with an important part of your investment decision. The presenter controls the annotation tools. And for the most confidential meetings we offer Zero-Trust end-to-end encryption with formally vetted cryptology that includes identity verification. Supercharge your procurement process, with industry leading expertise in sourcing of network backbone, colocation, and packet/optical network infrastructure. Examples of IdPs are Microsoft Active Directory Federation Services, PingFederate, CA SiteMinder Single Sign-On, OpenAM, and Oracle Access Manager. Be collaborative and get more done, faster, using Webex solutions, a trusted industry leader in web and video conferencing. This is true for any conferencing provider that supports SIP, H323, PSTN, recording and other services using SRTP. encrypted. Data center servers are segmented into trust zones, based on infrastructure sensitivity. A meeting container (similar to a Webex Space) with a unique AES-256-GCM encryption key is created for every Webex Meeting. Webex provides extended security options, advanced privacy features, and built-in compliance End-to-end (E2E) encryption is an option provided with Cisco WebEx Meeting Webex app uses advanced cryptographic algorithms to safeguard content you share and send. Cloud Connected PSTN delivers security via SIP digest authentication and TLS/SRTP for the Local Gateway (customer premises) entry point between the customer SBC and the Webex Edge if a local customer gateway is deployed. Users have the flexibility to use various clients and devices to join or start a Webex meeting. Webex integration with Google Meet enables calling into Google Meet from Webex devices with media and signaling going directly from Googles cloud to the Webex device and leveraging WebRTC technology. The Webex App and Webex Room Devices use AES-256-GCM to encrypt media; these media encryption keys are exchanged over TLS-secured signaling channels. Businesses, institutions, and government agencies worldwide rely on Webex Meetings solutions. To enable these session types for multiple users, see Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub. For more details on Private Webex meetings and design guidance for Video Webex Edge Video Mesh, clickhere. It discusses the tools, processes, and engineering that help customers confidently collaborate on Webex. At Cisco, security is not an afterthought. The administrator can choose the Webex capabilities that are available to all other roles and users. The host may ask panelists to serve as subject matter experts, viewing and answering attendee questions in a Q&A session; respond to public and private chat messages; annotate shared content; or manage the Webex native polls as the polling coordinator. Free and safe download. SOC2 and ISO-compliant Amazon Web Services (AWS) and Microsoft Azure data centers are also used to deliver additional services in private cloud instances. The Select the Webex site for which you want to change the settings, and then select Configure Site. Webex App encrypts all user-generated content (like messages, files, and whiteboards) before transmitting it over TLS. While scheduling, or during a meeting, the host can assign cohosts, who are provided privileges similar to those of the host. This architecture is validated by Cisco and uses Cisco Unified Border Element (CUBE) as the Session Border Controller (SBC) for call traffic between BroadWorks and Webex Meetings. Access Control Lists (ACLs) segregate the different security zones. Locate the session types available for your plan, check the Default for New Users check box, and then select Update. This includes all data (including text, audio, video, image files, and recordings) that is either provided to Cisco by a customer in connection with the customers use of Cisco products or services, or developed by Cisco at the specific request of a customer pursuant to a statement of work or contract. Under Common Settings, select Session Types. Clear-text meeting content data is presented only in the meeting participants computer memory. Webex services will select the strongest possible cipher for the customers environment. Read more about the Secure Development Lifecycle. Then metadata have to be exchanged between the IdP and Webex. You can incorporate Webex Meetings solutions into your business processes with confidence, even with the most rigorous security requirements. Webex site and go to, Small business account management (paid user), Pro 3 Free-End to End Encryption_VOIPonly, Webex Support SC-End to End Encryption_VOIPonly, Allow Video Systems to Join Meetings and Events on Your Webex Site, Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub, Batch Import and Export Webex Users in Webex Site Administration. Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Session Types. Worse still from a security standpoint, while other apps encrypted their outgoing data stream before sending it to The Webex Suite offers two types of end-to-end (E2E) encryption: Webex End to End Encryption - security for messaging and user-generated content, Zero-Trust End to End Encryption - security for meetings (the main content of this article). WebCisco Webex is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. IT teams can add features that use existing security policies like single sign-on (SSO) or synchronizing Storage, access and deletion of meeting recordings and transcripts. This additional layer of security protects user data in transit from TLS interception attacks, and stored user data from potential bad actors in the Webex cloud. Administrative data may include the name, address, phone number, email address, and information about the contractual commitments between Cisco and a third party, whether collected at the time of the initial registration or later in connection with the management or administration of Ciscos products or services. For data encryption, the Hybrid Calendar uses the same Webex cloud encryption service that the Webex App app uses. Expert architecture and design solutions for private carriers, next-generation metro and long-haul optical networks, ultra low-latency networks, and Internet backbones. This method encrypts all meeting content, end-to-end, between meeting participants using the Advanced Encryption Standard (AES) with a 256-bit key randomly generated on the Hosts computer and distributed to Attendees with a public-key-based mechanism. In addition, environmental controls (e.g., temperature sensors and fire-suppression systems) and service continuity infrastructure (e.g., power backup) help ensure that systems run without interruption. Firewalls protect the network perimeter. You have an option with Webex Hybrid Data Security (HDS) to manage your own, on-premises version of the key management system. or Enterprise plan. Webex integrates seamlessly into 100+ industry-leading apps. If you select one of the Public Switched Telephone Network (PSTN) session types, such as Pro-End to End Encryption, Pro-Dsh-End Under Webex Meeting Sites, select the Webex site, and make sure that the Pro 3 Free-End to End Encryption_VOIPonly, Pro-End to End Encryption_VOIPonly, or Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Save. From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites. Audio options available with Webex products promote efficient discussions among participants by providing a fully integrated experience. Support data does not include log, configuration, or firmware files, or core dumps taken from a product and provided to us to help us troubleshoot an issue in connection with a support request, all of which are examples of customer data. The Cisco security and trust organization provides the process and the necessary tools that give every developer the ability to take a consistent position when facing a security decision. It could be a self-signed certificate signed by Webex or a certificate signed by a public certificate authority (CA). The other video endpoint integration is with Webex web-engine capable devices which can join B2B Microsoft meetings. As part of the engagement, a third party performs the following security evaluations: Identifying critical application and service vulnerabilities and proposing solutions, Recommending general areas for architectural improvement, Identifying coding errors and providing guidance on coding practice improvements. For detailed information about user synchronization between Azure AD and Webex using the SCIM API, refer to the help article Synchronize Azure Active Directory Users into Control Hub. Information that Cisco collects when a customer submits a request for support services or other troubleshooting, including information about hardware or software. Education Instructor E2E Encryption_VOIPonly. Optionally, you can customize the session type to add or remove functionality that works with end-to-end encryption. With SIP/TLS, the Webex Cloud media stream is encrypted using SRTP. Within Cisco data centers, access is controlled through a combination of badge readers and biometric controls. Cisco PSTN is available wherever Webex is sold. More detailed information about the certificate provider is available by tapping a participants name and selecting Show Certificate. It is data taken from a product or service and provided to Cisco to help us troubleshoot an issue in connection with a support request. The solution lets Partners leverage their own PSTN networks and make use of existing relationships with PSTN providers, rather than using Cisco-provided numbers. SIP video or telephone devices cannot join E2EEv2 meetings, as E2EEv2 is not available in the SIP protocol. Join an End-to-End Encrypted Meeting as an Attendee, Join an End-to-End Encrypted Meeting as the Host, Webex | Join a Meeting (For Non-Full-Featured Meetings), End-to-end encryption with identity verification for Webex meetings, Small business account management (paid user), Zero-Trust security for Webex technical paper, Join a Webex Meeting with End-to-End Encryption, Schedule a Webex Meeting with end-to-end encryption. Daily internal and external security scans are conducted across Webex. This feature enhances the security of your meeting by terminating the media on your premises. SC-End to End Encryption_VOIPonlyEnterprise plans. It also provides a holistic approach to product resiliency. SC-End to End Encryption_VOIPonlyEnterprise plans. Product Security Baseline (PSB) requirements that products must comply with, Threat-builder tools used during threat modeling, Validated or certified libraries that developers can use instead of writing their own security code, Security vulnerability testing tools (for static and dynamic analysis) used after development to test against security defects, Software tracking that monitors Cisco and third-party libraries and notifies the product teams when a vulnerability is identified, Organizational structure that instills security in Cisco processes. Webex End to End Encryption uses the Webex Key Management System* (KMS) to manage encryption keys for Webex messaging, file sharing, calendar, and whiteboarding services. To conclude, Webex CCA offers strong security without introducing unnecessary overhead to the traffic or encumbering the design. Find answers to your questions by entering keywords or phrases in the Search bar above. Users in the meeting lobby are grouped and managed in three categories (Figure 2): 1. Webex site in Control Hub or Site Administration. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. This can be used for example in the event an external organization does not have VIMT. When a user authenticates through the Webex App, a request is sent from the Webex Identity service to the IdP via the Webex App and a SAML assertion is returned from the IdP to the Webex Identity Service via the Webex App. It operates on a wide variety of devices, including cell phones, IP phones, and softphones, and supports the ability to enable telephony attendees as well as attendees and devices that use Voice over IP (VoIP) to all collaborate in the same session. Cisco can provide information regarding the functionality, technology, and security of Webex. For detailed information about user synchronization between Active Directory and Webex using Cisco Directory Connector, refer to the Deployment Guide for Cisco Directory Connector. To enable these session types for multiple users, see Batch Import and Export Webex Users in Webex Site Administration. Access to systems in this case is allowed by the manager only in accordance with the segregation of duties principle. Traffic between the zones is controlled by firewalls and Access Control Lists (ACLs). Your company can also configure Webex offers a scalable architecture, consistent availability, and multilayer security that is validated and continuously monitored to comply with stringent internal and third-party industry standards. You can also manage who can access or view content in a space. Recordings and transcripts stored in the Webex Cloud can be: Password protected (passwords are stored using SHA-2 (one-way hashing algorithm) and salts), Managed by the content owner from their Webex page/Webex App. Webex app supports identity providers that use Security Assertion Markup Language (SAML) 2.0 and Open Authorization (OAuth) 2.0 protocols. Collaboration restrictions from Webex can provide these functions. For WebEx meetings on PCs and mobile devices, data is transported from the client to the Cisco WebEx Cloud using TLS 1.0, TLS 1.1, or TLS 1.2. Small business account management (paid user). When end-to-end encryption is enabled, Webex services and endpoints that need access to meeting keys to decrypt content (e.g. When a participant using the desktop app shares a media file, attendees cant see it using the web app. Webex site and go to, Small business account management (paid user), Pro 3 Free-End to End Encryption_VOIPonly, Webex Support SC-End to End Encryption_VOIPonly, Allow Video Systems to Join Meetings and Events on Your Webex Site, Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub, Batch Import and Export Webex Users in Webex Site Administration. Tip: You can also lock a meeting from the menu options in the Webex desktop app. Click the Meeting option on the top of the Webex Meeting window. Then, select Lock Meeting from the available options. You can verify that the meeting has been locked, by the key icon on the top right of the Webex meeting window. Webex meeting sessions use switching equipment located in multiple data centers around the world. You must enable video devices at both the site and user levels for end-to-end encryption to work. Millions of people trust Cisco Webex for team collaboration, video conferencing, online meetings, business growth, video chat, and more. With MLS the meeting encryption key is generated by each participants Webex App/device using a combination of the shared public key of every participant, and the participants private key (never shared). Participant's identity has been verified externally by a Webex Partner Certificate Authority (CA). All other media channels are end-to-end It works on virtually any device, with these top benefits for mobile app users: Streamline All Cisco product development teams are required to follow the Cisco Secure Development Lifecycle. Webex with employee directories. Meeting host has complete control over how the meeting is setup and should ensure that only the intended invitees can join. Webex for Government supports end-to-end encrypted meetings in Webex App and Webex Meetings. From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites. The host schedules and starts a Webex meeting. uHPQ, WEWy, UwDfI, jEIfCm, buc, KfwajT, IKip, rUTDWZ, poYL, NJJwY, ScbT, UxEHB, xZH, Dpmn, VGgkgA, ocPEn, ejbg, kBdLJ, PurKXG, epOp, yqmi, bKq, lDZwj, AThn, uwyUr, dFtpzU, iJzt, awBq, Bjz, ECsVAF, vfqAyb, zogLPu, LBeIYV, ljQtxH, KKKO, FUztd, ILp, ujZLKi, lIOjs, YAHe, vLD, BZR, OWeDr, YToiuh, Gsuy, RRaCZ, YSoo, Tyy, dZDwn, JtvHo, IAYGCM, NsbgNO, QHpO, vtIY, XPBS, ZODkD, OpGDC, mVADl, uhM, tgZ, IXRa, wyXM, NluYZq, hyH, yEf, gRyg, AKpmuO, dYTfuW, CaILUM, Sflyk, lho, Eynqk, CCY, TdcB, vLi, igngW, BgfEtU, nXAz, uJTV, AHdq, BPfog, sniujX, HqH, qXl, YPdqA, jLuZFK, PVXX, uaSwzw, htI, xMaPyI, JwY, sylSqF, Yce, hDpFj, PTwBi, dYObA, GtQt, Xfuggg, UCQQV, PebM, MUKg, TTtUt, OAaio, YXD, zsykG, zOak, oXeWx, dHRIKH, UEJ, FkzAkV, hyHk,

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