A: Dubber Go is a basic call recording solution bundled with your eligible Webex Calling or UCM Cloud subscription. Bahrain 01:03 PM Slovenia It offers a complete calling solution, integrating calling with meetings, messaging and contact center. Libya In case, the Uruguay Slovak Republic Weve been working closely with Dubber on ways we could provide a convenience call recording feature set alongside Dubber Teams, their full compliance ready call recording offer at an economical price. Tuvalu In the call window, click More to display the menu and select Record . Marshall Islands Webex Calling: Call Recording with Dubber - YouTube Cisco Webex Calling provides the majority of features required by most enterprises. Cambodia Serbia and Montenegro Learn more about Webex, join one of our upcoming training sessions. Haiti Embedding tools, like Dubber call recording, as a standard service that is available to Webex users will help customers meet those requirements while enabling easy access to powerful advanced voice data services," said Lorrissa Horton, Vice President and General Manager of Webex Calling and Online. Seychelles The Leading solution for Cisco Unlimited compliant call recording 30-day storage expiry Pause & resume recordings Users will easily be able to record calls and have immediate access to download and replay through the Dubber portal. Kiribati If a partner Call recording is often regulated differently, and more strongly, than meetings recordings. United Arab Emirates French Southern Terr. Recording of calls are securely sent to the Dubber platform for playback and general management. Secure and compliant with global privacy and data sovereignty standards. Wallis/Futuna Isls. Oman Mozambique Cayman Islands Virgin Islands (U.S.) Our monthly newsletter, The Collaboratory, features fresh insights from collaboration experts, plus tips & trends, new product announcements, and the latest on the biggest events of the year. Uganda Country * Then, enter the passcode, if needed. Ghana Tonga Greece The Dubber solution enables recording of all calls (Internal and PSTN) except emergency calls placed/received on . Mali Canada For all Webex Calling, Meetings, HCS users, Dubber enables advanced recording functionality, beautiful transcriptions, deep sentiment analysis and Voice AI in the cloud. Mayotte manage their recordings from their Dubber portal. Solomon Islands Call Recordings are sent to the Dubber platform for playback and general management. Canada Denmark Qatar Belgium Reunion Malawi Our knowledgeable reps are standing by, ready to help. The preferred and compliant native recording solution on all major Cisco platforms - calls, video and more. Anguilla Maldives Congo, The Dem. Respond to this post and we will respond as soon as we can. Kenya Select your Recording Type This is how calls are recorded and are managed by Cisco Webex. Germany Kuwait 2. Tokelau Myanmar Webex is making calling easier and more accessible than ever. Belarus Catch every crucial conversation All Webex Calling & UCM C users can instantly switch on Cisco's preferred private and confidential cloud recording solution for FREE today! The Dubber Admin will then select the relevant Dubber Portal, Group and create an Account for this customer. Netherlands Reduce revenue leakage with immutable proof of orders or advice given - accelerate dispute resolution and remediation. Dubber Go will provide all Webex Calling users with unlimited call recording available for download and replay for 30 days from the Dubber cloud. on Cisco Webex and UCM Cloud. Secure data, manage access, set retention periods. How to PurchaseDubber is a Cisco SolutionsPlus Partner with their products available on Ciscos Global Price List. Heard/McDonald Isls. Recording is set to on. After the call ends, one of you would receive an email with a link to download the recording. Guadeloupe Click on Recording Type 6. Montserrat Guinea-Bissau Central African Republic Catch every conversation instantlyRecord voice, video & chat - and integrate with recordings and data any Dubber eligible service - mobile, phone, Cisco Webex, Microsoft Teams, Zoom and over 170 services globally. Iraq Please select Angola Ready to make the switch to the new Webex? Turkmenistan Webex: Bringing accessibility, usability, and inclusivity to the forefront, Break free from the crowd by enabling smaller breakout sessions for engaged and focused conversations. Morocco Switzerland Brit/Indian Ocean Terr. See Cisco's Be certain conversations are captured and stored compliantly. - edited Never miss a conversation on Cisco with Dubber. For call recording features, Cisco has. You may want to record the calls made and received by certain users for a variety of reasons, such as quality assurance, security, or training. All Webex Calling customers have access to the Dubber Go - free subscription. They can choose to have recording always on or to allow the user to start/stop/pause/resume recording on demand from their phone or Webex app on desktop and mobile. Austria Finland United States Cisco Unified Communications Manager (CUCM Call Manager) Call Recording Dubber integrates with CUCM whether it's cloud, hybrid or hosted. Alternatively, reach out to your Cisco Partner or Dubber sales representative here for more information on pricing and subscription options. Never miss a conversation on Cisco with Dubber. Does the recording event address privacy and security standards? Standard and AI licenses require a contractual agreement with Dubber. The Call Recording service is a hybrid feature, where the Webex Calling platform enables the Call Recording user feature settings, while storage and management of recorded calls are delivered via the Dubber portal. Only users can access and For more information on pricing and subscription options, click here. Already have a Dubber account and looking to upgrade? Dominica Using SIPREC, weve securely inter-connected the Webex Cloud with Dubbers recording cloud and made the integration simple to enable in Webex Control Hub. Guernsey French Guiana . Nauru Dubber is fully integrated with the Webex Calling platform in the cloud, app, as well as MPP phones. United Kingdom Philippines If you are using a LGW, you may configure some magic (packet duplication) in the vCube. Curacao Somalia Custom notifications alert you to keywords mentioned in a conversation. The goal of this document is to help you understand how to enable and configure Call Recordings and Recording Management in Webex Contact Center. CISCO announces that Webex Calling will now include Dubber Go at no additional charge. Dubber powered cloud call recording. In order to use Dubber call recording on Webex Meetings, you must have a valid Dubber account in Dubber. Go to https://www.dubber.net/contact-us/ to get detailed information about Dubber's Call Recording product and pricing, then create an account. Eliminate the cost and complexity of multiple recording solutions. El Salvador Are our recordings unified, allowing AI-enriched insights? In the Jabber Phone tab, dial the conference bridge number or click the link that is provided to you. Papua New Guinea Niger This is your home to ask questions, share knowledge, and attend live webinars. 1. your Webex Calling organization. Samoa China Leading service providers differentiate and grow with Dubber. Before you record a WebEx video call: Before using the WebEx recorder, there are a few simple steps you should take: Prepare your computer before using the WebEx recorder to avoid re-recording and save editing time. From the partner view in https://admin.webex.com, go to Customers, and then select a customer. Free recording on Webex Calling. The partnership with the sales and marketing teams is also valuable. Connect & Automate Conversational records and data in the Dubber Voice Intelligence Cloud to big data and the Apps you use most - Salesforce, Google Data Studio, Tableau, IBM Cognos and more. Compliant capture and data management. India Paid subscriptions are available, offering more options like compliance call recording, unlimited retention, AI analysis, and administrator access. Edit your video and audio recordings with a handy set of accessible editing tools. Gain real-time insights into customer satisfaction and sentiment - improve customer experience, reduce churn. Namibia melbourne, australia - dubber corporation limited, the conversational intelligence and unified recording platform for service providers and their customers globally, has reached an agreement with vodafone group plc to offer recording and ai services directly from vodafone mobile networks, targeting vodafone business customers initially in the uk Cisco Webex Call Recording Dubber is included at NO cost with Cisco Webex Calling in the cloud, app, and MPP phones. Martinique Capture video sessions and shared screens as you see them in High Definition (HD) Transcribe the recorded voice to text with Google Speech automated service. As weve built out the Webex Calling platform, weve adopted Session Recording Protocol (SIPREC), the industry standard interface for call recording. Were excited to expand the call recording capabilities and provide flexible feature-rich, easy-to-manage solutions for our customers. Legal hold and discovery. Turn every conversation into data and readable transcriptions connected to the audio and video file. Bahamas We enable Unified Conversational Recording and Voice AI at the heart of the world's leading networks and UC solutions. Italy The Dubber solution enables recording of all calls (Internal and PSTN) except emergency calls placed/received on the Webex Calling platform for replay and management. Azerbaijan Connect and enrich to CRM - instantly create hours of sales productivity per rep each week. 09-03-2021 08:48 AM. Reveal insights instantly Ask about Dubber products, pricing, implementation, or anything else. land Islands Dubber also stores and manages all recorded calls. Ethiopia Poland Click on Sign in 5. Prerequisites Requirements. ContactFor additional information, you may contact Dubber here: Contact Us - Dubber Call Recording or contact [email protected]. Micronesia South Africa Webex Environment AlignmentDubber Call Recording is available with Webex Calling, UCM Cloud, and Webex Meetings. 2022 Dubber Corporation Limited. Spain email to be used for different Dubber accounts. Dubber Call Recording licenses are available through Cisco Commerce Workspace (CCW) (Solutions Plus). St. Helena Serbia Dubber, a third-party partner, records all incoming and outgoing calls for those users. Republic Of Swaziland We will even include Dubber Go convenience recording with every UCM Cloud seat as well. United States Privacy Statement for more information. Or check out our Pricing and Packaging Guide to learn more. Dubber call recording can be switched on instantly. Open API integrates data easily to big data sets and applications. Russian Federation Eritrea Last year, we introduced Dubber Recording as our first Solutions Plus partner to support compliance recording on Webex Calling. Tajikistan Nicaragua Romania After your partner sets up your dubber account for your organization, call recording is set to ON by default. accepting the terms and condition, the Dubber account is created for French Polynesia . . Sri Lanka Virgin Islands (British) The truth is video calls aren't always high quality. For more information about Dubber, go to Sales Connect. Armenia Automatically record all conversations on Webex Calling (Internal and PSTN). Belize Enter your Webex admin email address 4. Sweden Iceland Vanuatu Dubber's experience globally and the technical resource compliments us as a carrier. Having Dubber available on Cisco Webex Calling meant one of South America's largest petroleum companies could confidently migrate its communications while enhancing its ability to meet the. Compliance Recording is a critical business requirement for many companies. All Webex Calling customers have access to the Dubber Go - free subscription. Once enabled, customer administrators can enable their employees with Dubber Go through the Webex Control Hub admin portal. Moldova As an administrator, you can allow Dubber to record all incoming and outgoing calls for specific users in your organization. This can be requested through Dubber Support, your Dubber Account Manager or your Dubber authorised Partner/reseller. Employee sentiment from any and every conversation in real-time. Webex Calling - Call Recording with Dubber - YouTube 0:00 / 7:17 Webex Calling - Call Recording with Dubber 465 views Mar 12, 2021 "Dubber integration for Webex Calling. Burundi Spain Egypt Real-time search to access data in seconds versus SQL queries taking hours. Unify all your recordings and data in one place. Dubber is fully integrated with the Webex Calling platform in the cloud, app, as well as MPP phones. Cape Verde Zambia Sierra Leone To do so, identify the number of users you must migrate and contact your partner. Can we control access to the recording and prevent misuse? Senegal Contact Dubber Support to provision your account and then set up your account in Dubber. Mongolia Kazakhstan New Zealand Germany St. Pierre and Miquelon Dubber call recording can be switched on instantly. Lesotho Welcome to the Webex Community. For more information and to get started, follow the steps that best apply to you: New to Dubber? These recording files are saved in the Webex Recording Format (WRF), a proprietary Webex format. Honduras Now, Webex Calling and UCM users can record conversations as an included feature of their Webex subscription. Tanzania 10-12-2021 Uzbekistan Guyana Dubber also stores and manages all recorded calls. Zimbabwe. Afghanistan Taiwan Svalbard/Jan Mayen Isls. Antigua and Barbuda Record audio, video, or both of WebEx one-on-one and group calls and meetings. Dubber validates the administrator email address and prevents the same US Minor Outlying Is. I understand I can unsubscribe at any time. Rwanda The preferred and compliant native recording solution on all major Cisco platforms - calls, video and more. For Webex Meetings users, visit Dubber on Webex Meetings and follow the instructions to set up your account or speak to a Dubber sales representative about the right subscription plan for your needs here, Webex Calling users new to Dubber can instantly switch on Ciscos preferred private and confidential cloud recording solution for FREE today! Click on Authorize Dubber 3. Dubber call recording & AI gives Optus customer experience edge. Djibouti Moda ete eleti da zabeleite pozive koje su odreeni korisnici upueni i primljeni iz razliitih razloga, kao to su garancija kvaliteta, bezbednost ili obuka.Pozivi upueni i primljeni na stonom telefonu, analogni telefonski adapteri, Webex aplikacija za pozivanje ili Webex aplikacija snimaju se pomou Dubbera, nezavisnog partnera.Kao administrator, moete da dozvolite Dubberu . N. Mariana Isls. Liberia Liechtenstein Simply click learn more and follow the instructions to upgrade your Dubber solution. Cte d'Ivoire Sudan Sao Tome/Principe Equatorial Guinea Webex Calling also allows for simple migration to the cloud, with options to Bring Your Own Carrier, like Pure IP, as part of their Cloud Connect provider network. Hong Kong Report out-of-the-box and easily integrate with dashboards. Australia Gibraltar Share knowledge and content easilyboost productivity with real-time transcriptions. Bolivia Dubber is a Unified Call Recording and Voice AI solution certified and integrated with Webex Calling. Guam Algeria Saudi Arabia Dubber was the first multi-tenant call recording solution born in the cloud with recording and storage capacity around the globe and are experts in the compliance call recording industry. 1. Dubber is the first fully integrated and affordable solution. Macedonia Paraguay South Georgia and the South Sandwich Islands Dubber has launched compliant video capture to its cloud call recording and voice AI services for Cisco Webex Meetings.. Viet Nam Our experience with serving the enterprise calling market has taught us that for many verticals, as in healthcare or financial sectors, there are many regulatory and compliance requirements that must be met. Palau Inside the world's most popular applications and services - available on over 150 services worldwide - mobile, video, SIP, chat and more. Calls made to and received on desk phones, analog telephone adapters, the Webex Calling app, or the Webex app are recorded using Dubber, a third-party partner. Antarctica Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Go to Webex Calling Provisioning Using the Dubber Webex provisioning app to quickly and easily manage your Dubber service. June 4, 2021. Available on Webex Meetings, Webex Calling, and HCS. | ASX-DUB | Trust Center | Privacy Notice | Terms of Service, instantly create hours of sales productivity. Record voice, video & chat - and integrate with recordings and data any Dubber eligible service - mobile, phone, Cisco Webex, Microsoft Teams, Zoom and over 170 services globally. Cameroon Indonesia Dubber and Cisco have partnered to provide Dubber on WebEx Calling as a standard feature for all eligible customers. Sint Maarten Albania The platform can be accessed anywhere in the world without the need for CapEx costs on cumbersome hardware. To use Dubber, you just need an active Webex and a Dubber account. Walkthrough Wed: Dubber Unified Call Recording & AI for Webex Calling. Saint Martin Use the Call Detail Record PDF to find out how to download and use the Call Detail Record API.. Users must have access to the Partner API Setting policy in Groups and Users to see the API Settings in the CCA Portal.. We recommend giving access to this policy for only a few users. Replay & review easily Review accurate transcriptions and replay conversations on the Dubber app and Web portal. United Kingdom 10-12-2021 2. Western Sahara Dubbers recorded conversations provide AI-driven insights and data to fuel dashboards and enrich customer data in applications like Salesforce - helping companies improve sales productivity and customer satisfaction. Use Case Description/OverviewDubber is a Unified Call Recording and Voice AI solution certified and integrated with Webex Calling. Permission-based data sharing, download and export. Brazil Nigeria This hybrid approach streamlines your management and administrative experiences. Venezuela Lithuania Basic call recording within Cisco will get you started on the path to ending not knowing, offering: Unlimited recordings of calls Cloud capture and compliant storage Basic Enterprise controls and policy enforcement Malaysia Scroll to Calling and then make sure Call Iran Webex Callings Site Survivability stops service disruptions, Rugged wireless Cisco phone boosts frontline productivity, Improve Customer Journeys with AI-Enhanced Agents and Data, Cisco strengthens Webex Calling with South Korea data center enhancement, Enabling powerful Contact Center and Calling capabilities with the flexibility of the Webex portfolio. You can cancel the complimentary Dubber service at any time by contacting the Dubber Service & Support Team. Latvia Proactively manage compliance risk, optimize revenue, improve customer and people intelligence by creating powerful insights, reporting and alerts from every conversation powered by Dubber and the Voice Intelligence Cloud. Have questions? There are plenty of reasons to catch Dubber there: Checkout a secure and compliant call recording solution native to Cisco Turn on FREE Dubber recording on Webex Calling Experience . Georgia AI-enriched sentiment and tone analysis for instant staff and student insights - categorise calls against seven emotions. I would like to receive email communications about products and offerings from Cisco and its Affiliates. Madagascar Jersey Authorize Dubber. Unlimited retention periods. customer does not want Call Recording visible in their, Small business account management (paid user), Enable call recording for Webex Calling users. As an administrator, you can allow Dubber to record all incoming and outgoing calls for . Ukraine Costa Rica Benin France Palestinian Territory, Occupied Guatemala For this reason, weve built long standing partnerships with leading vendors that are experts in providing call recording solutions for businesses of all types. All rights reserved. Enable call recording for an organization, Call Recording is set to ON by default for your customers. Dubber Corporation Limited announced that it has launched compliant video capture to its cloud call recording and voice AI services for Cisco Webex Meetings. Suriname Montenegro Niue With Dubber Go, users get convenience call recording. Dubber Go is even free of charge Enabling the capture and unification of voice and video recordings and intelligence for all Webex Meetings conversations. Cook Islands Chile With Dubber Go, users get convenience call recording. Reveal insights instantlyBeautiful transcriptions, real-time-search, keyword alerts and true AI-enriched insights to end not knowing. Unlimited and scalable secure storage. It provides the user access to their recordings via the Dubber portal and app, which includes 30-days storage retention with recording download and delete (single file at a time) capabilities. (Optional) Select View Customer and then follow the steps documented here. Turkey Christmas Island Dubber Go is available to all users and gives access to unlimited Nepal Israel Advanced and scalable storage. The Dubber solution enables recording of all calls (Internal and PSTN) except emergency calls placed/received on the Webex Calling platform for replay and management. Bermuda Saint Lucia Excellent post on how service providers are utilising Dubber to sell more Microsoft Teams and differentiate themselves. This provides our private and individual call recording service at zero additional cost to customers. San Marino Additional Dubber compliance, storage, transcription and AI plans are available immediately Access Cisco blog post here. Syrian Arab Republic Jamaica On Netherlands Antilles Requirements that may be applicable include how long you must store recordings, who has access, and where they are stored and often vary from one country to another. As an administrator, you can allow Dubber to record all incoming and outgoing calls for . When it comes to call recording, there is a very diverse set of requirements in the industry. Calls made to and received on a desk phone, analog telephone adapters, the Webex Calling App, or the Webex App are recorded using Dubber, a third-party partner. If a user unintentionally resets their password, this will break the API authentication of your automated scripts. Tunisia Start an audio or video call; Get started with the Headset 500 series; Host a meeting; Add a profile picture; Get started with Webinars; Free recording on Webex Calling. Panama Dubber offers a scalable cloud-native Unified Call Recording and Voice Intelligence Cloud platform adopted as core network infrastructure by multiple global leading Solution and Service Providers. Respond to information requests easily, quickly and accurately. The Call Recording service is a hybrid feature, where the Webex Calling platform enables the Call Recording user feature settings, while storage and management of recorded calls are delivered via the Dubber portal. Dubber Go will provide all Webex Calling users with an unlimited call recording available to download and play for 30 days from the Dubber cloud. Guinea Japan Norfolk Island Ireland Employment growth also occurred in data . Sweden Brunei Darussalam -------------- France Puerto Rico Dubber call recording on Cisco is free for any end user on the Webex Calling or UCM platforms Provides unlimited recordings stored for up to 30 days and is easily upgraded to unlimited storage for longer periods of time. Pakistan Barbados Dubber's private and confidential cloud call recording solutions are . In most cases, some calls in the company may be subject to compliance, while others are not. We believe having one place to store and manage both convenience and compliant recordings simplifies administration and overall compliance conformance procedures. Botswana Vertical/Industry AlignmentDubber Call Recording has value in many industries, but is broadly used in both the financial and healthcare verticals that have strict compliance requirements. Real-time compliance insights, alerts and workflows. Improve sales performance and order accuracy with transcriptions and replay. Hungary Calls made to and received on desk phones, analog telephone adapters, the Webex Calling app, or the Webex App app are recorded using Dubber, a third-party partner. Dubber. Eliminate costly third-party research. Cisco recommends that you have knowledge of the . 02-25-2022 07:45 AM - edited 03-17-2022 08:34 AM. Jordan Unify all your recordings and data in one place. Andorra If a customer determines that they must comply with regulatory requirements for recording some of their calls, we have made it easy to upgrade from Dubber Go to Dubber Teams. St. Vincent and Grenadines Compliantly record and store - satisfy privacy, GDPR and PCI compliance. Burkina Faso Bulgaria Colombia Ecuador 01:36 PM. It is a hybrid feature, where the Webex Calling Verizon platform enables the Call Recording user feature settings, while storage and management of recorded calls are delivered via a portal of the third-party partner, Dubber. Webex Calling delivers a powerful and flexible cloud-based phone system. Bangladesh This is what the industry often refers to as convenience recording which gives employees the option to record a call for later review at their convenience. Mauritania All Webex Calling customers have access to the Dubber Go - free subscription. Yemen the customer or partner administrator must accept the Dubber Terms of Service on behalf of the customer. Improve coaching and training. Vatican City recordings. Or looking to accelerate growth with advanced call recording and AI-powered voice intelligence next-gen solutions. After several seconds, an automated . Monaco melbourne, australia, dec. 1, 2022 /prnewswire/ -- dubber corporation limited (asx: dub), the leading conversational intelligence and unified recording platform for service providers and their customers globally, has reached an agreement with vodafone group plc to offer recording and ai services directly from vodafone mobile networks, targeting Dubber is the global leader in unified call recording and voice AI solutions for compliance, revenue, customer and people intelligence. You can migrate users from a free to a paid subscription or from a paid to a free subscription at any time. Cuba Croatia Falkland Islands Download the Service Provider Case Study to learn how Dubber enables Optus to drive new revenue streams, . Singapore Isle of Man Read the full case study below #serviceprovider #microsoft #microsoftteams #dubber #voiceai #analytics#serviceprovider #microsoft #microsoftteams #dubber #voiceai #analytics MELBOURNE, Australia and DALLAS, Texas, June 3, 2021 /PRNewswire/ -- Dubber Corporation Limited (ASX: DUB) (Dubber), today announced that Cisco Webex Calling and Cisco Unified. Portugal Argentina Bonaire Estonia Flexible monthly and annual subscription plansTrial plans are available on requestEnquire, DubberDubber AssistedCisco DirectCisco Partners (CCW)Dubber Authorised PartnersMajor Service Providers, Graph APIDubber APISalesforceIBM CognosGoogle AnalyticsSee more integrations, Dubber provisioned Marketplace provisionedPartner provisionedGet help provisioning, Dubber Global 24x7 SupportTechnical Guide, PCI, HIPAA, GDPR and moreSee Dubber Compliance. Dominican Republic Turks/Caicos Isls. melbourne, australia, dec. 1, 2022 /prnewswire/ -- dubber corporation limited (asx: dub), the leading conversational intelligence and unified recording platform for service providers and. Dubber personal and confidential call recording is embedded as a standard feature for Cisco Webex Calling and Cisco Unified Communications Manager Cloud (UCM). You or the customer administrator can then turn enable this feature for specific users. Comoros Gabon New Caledonia Pitcairn Replay & review easilyReview accurate transcriptions and replay conversations on the Dubber app and Web portal. [1] November hiring by technology companies was broad-based across occupation categories, led by IT services and custom software development (+8,100). Unified in the Voice Intelligence Cloud - access and review all your data in one place through the Dubber App and Portal. Netherlands administrator user is not allowed in multiple customer accounts. Fiji Evidence you know your customer (KYC). Dubber was the first multi-tenant call recording solution born in the cloud with recording and storage capacity around the globe and are experts in the compliance call recording industry. Laos Lebanon But otherwise, Dubber is the recording solution that integrates best with Webex Calling, including starting/stopping from within the app. Eliminate the cost and complexity of multiple recording solutions. Saint Kitts and Nevis Bosnia and Herzegovina Aruba We then work closely with them to make sure their recording solutions integrate and perform well with Ciscos calling platforms, so our customers get the best experience possible. Bhutan When you enable call recording for the first user in the organization, American Samoa Yet other companies may not be subject to the same regulatory bodies and guidance, and simply need basic call recording features. Please join us on Wednesday, March 2nd, at 1:00 PM EST to learn more about Dubber, the default native call recording option for Cisco Webex Calling. Congo You can use the Webex Recording Editor on Windows to edit recordings created with the Webex Meetings Recorder. Macau Call Recording is an optional service module that enables authorized users to record calls handled by Webex Contact Center. Timor-Leste We are thrilled to announce that Webex Calling will now include Dubber Go at no extra charge. Grenada Businesses and individual users with compliance and regulatory requirements to record and store their communications can now securely capture every call, and video conversations including, one to one video calls and multi-party video conferences on the Cisco Webex Meeting . They are impacted by a lot of different factors. Cocos (Keeling) Islands Gambia Kosovo With the paid licenses, you have access to unlimited recordings, unlimited storage, and recordings can be accessed by the administrator. administrator is enabling call recording for their customers, the same Once enabled, customer administrators can enable their employees with Dubber Go through the Webex Control Hub . Greenland Thailand Chat to Dubber today to ensure your organisation isnt at risk. Cyprus Confidential and private call recording. Mexico Trinidad and Tobago Norway Tech occupations in all industry sectors grew by 137,000 positions, pushing the unemployment rate for tech workers down to 2%, from 2.2% in October. Webex Calling Provisioning. Where will the data be stored - is the recording protected and will it satisfy GDPR, HIPAA, PCI and other compliance mandates? Dubber Corporation Ltd. announced that Cisco Webex Calling and Cisco Unified Communications Manager Cloud (UCM) will include Dubber call recording as part of all Cisco Webex and UCM services at no additional cost to users. Faroe Islands Czech Republic You may want to record the calls made and received by certain users for a variety of reasons, such as quality assurance, security, or training. Mauritius South Sudan Q: Who should use Dubber Go recording? Chad Personal call recording included in some applications - and in call and meeting recording applications available in App Stores doesnt meet the standards and requirements of most businesses and government organizations. Dubber recording is the only call recording solution that works simultaneously with both Webex Calling and our Cisco Unified Communications Manager (UCM) family of calling platforms. Additional features, storage, and support start at just one low price. Designed specifically for Service Provider networks and integrated seamlessly with your critical infrastructure, including Cisco Broadsoft, Webex, Microsoft Teams . With Dubber Go, users get convenience call recording. Dubber, a third-party partner, records all incoming and outgoing calls for those users. Bouvet Island Malta Kyrgyzstan Dubber Teams provides businesses with full administrative access and policy control to recordings across the organization. Dubber is fully integrated with the Webex Calling platform in the cloud, app, as well as MPP phones. Each recording is stored for 30 days. Using SIPREC, we've securely inter-connected the Webex Cloud with Dubber's recording cloud and made the integration simple to enable in Webex Control Hub. Peru Customers Also Viewed These Support Documents, Unlimited scale and storage with full data encryption, Record 100% of calls (except emergency calls) from any device, on any device, Open API and data exporter easily integrated with Enterprise Apps, Secure and compliant with global privacy and data sovereignty standards, Real-time search, advanced notifications, alerts, and more. Korea (South) Voice to text transcription. Luxembourg Sign up to stay in the loop! Togo Australia This means if you are transitioning from UCM on premises to Webex Calling, you can use Dubber to meet all your call recording requirements and manage it all through one common portal. 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